For the purposes of this policy, personal information means information that either identifies you on its face, or ties you to other information that, in combination, identifies you. It is possible that third parties may be able to personally identify you by other means, including by associating facially anonymous information about your Internet activity with other records.
If you have questions about this policy or how we treat your personal information, please contact us using the information provided in the “How to Contact Us” section below.
Personal Information We Collect
Depending on how we interact with you, we may collect, use, store and transfer different types of personal information about you. This includes:
Information Collected from Individuals Outside the United States
Our Services are U.S. based and therefore, if you are using the Services from outside the United States, including the European Union or European Economic Area, and provide us with personal information, please note that your personal information will be transferred, stored and processed in the United States. This is done either to ensure we are able to provide our services to you, or where not necessary for the provision of our services (such as in the case of providing you with marketing communications), it is done only with your consent. Please note, however, that the data protection laws in the United States may not be as comprehensive as those in your country of residence. We are, however, unable to provide our services without handling your personal information in the United States.
Individuals located in the European Union should find out more about their rights in relation to their personal data that we handle.
How We Collect Information About You and Sources of Personal Information
We collect information from you and about you in different ways.
How We Use Your Information
We use your personal information for the following business purposes:
Also, we may use your personal information for the following commercial and marketing purposes:
Lastly, we may use information you provide to us for the following additional purposes:
Our Services offer publicly accessible blogs, community forums or reviews. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Information We Share
We will disclose your personal information for the following limited business purposes:
We also will share your information in the following additional circumstances:
We Provide You Choices
You can subscribe to receive marketing offers or solicitations from us through email by clicking or emailing firstname.lastname@example.org. If you prefer not to receive marketing emails from us, please click or contact us at email@example.com Please note that these requests may take up to 10 days to be effective.
Please note that your request not to receive unsolicited commercial emails from us will not apply to messages that you request or that are not of a marketing nature. For example, we may contact you concerning any purchases you have made with us even if you opt out of receiving unsolicited commercial messages.
If you have established a user account in connection with one of our Services, you may be able to review and request changes to some information that the Company maintains about you through your account settings or by contacting us at firstname.lastname@example.org. We will respond to your request for access within 30 days. Upon request we will provide you with information about whether we hold any of your personal information.
We will only retain your personal information for as long as necessary (generally 7 years) to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements we are subject to, as well as to resolve disputes, and enforce our agreements.
If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com.
Information for California Residents
Your Rights. If you are a California resident, you can take advantage of the following rights:
To take advantage of any of the foregoing rights, or if you have questions about your rights, please contact us at firstname.lastname@example.org We may take steps to verify your identity before responding to your request. If you exercise any of the foregoing rights, we will not discriminate against you, such as by denying you access to our products or restricting your access to products of certain pricing or quality.
Personal Information Disclosures. This section states the categories of personal information specified in California law that the Company collects and discloses:
Third Party Websites
Our Services may provide links to websites operated by third parties for your convenience and information. All of these websites and applications operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites and applications that you use to better understand their privacy practices.
How We Protect Personal Information
We maintain reasonable security procedures to help protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide through our Services. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Among other safeguards, we use Secure Sockets Layer ("SSL") technology to help protect transmissions over the internet of your payment card data.
Unfortunately, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information. If you prefer not to transmit your credit card number over the internet, you can contact us using the toll-free number listed on the website from which you want to order. If you have any questions regarding security, you can contact us email@example.com
Cookies and Tracking
You may be able to disable cookies by changing a setting in your web browser. Please note, however, that without cookies you may not be able to take full advantage of all the Services features.
We use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5. Please note we do not currently support any browser based Do Not Track (DNT) settings or participate in any DNT frameworks, and we do not assign any meaning to any potential DNT track signals you may send or alter any of our data collection or use practices in response to such signals.
If you wish to not have your browsing information used for the purpose of serving you ads, you may opt-out by clicking .Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Our Services are not directed to persons under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with such information without their consent, he or she should contact us via the contact details listed below. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.
Information Collected from Individuals in the European Union
Your Rights. Under the European Union General Data Protection Regulation, you have certain rights regarding your personal information:
If you would like to exercise any of your rights described above and submit a request, click here or contact firstname.lastname@example.org We will respond to all legitimate requests within one month. We may sometimes request additional information from you. Please note that we may not be able to fulfill your request under certain circumstances, such as when it is necessary to keep your information to complete an order or meet a legal obligation. If we cannot fulfill the request, we will notify you of the reasons why.
If you disagree with our resolution of your request, you have the right to make a complaint to the supervisory authority in your country. You may also seek to enforce this right through a judicial remedy.
Health Information. We are required by law to maintain records of our customers who report adverse reactions to our dietary supplement products. We ask for your explicit consent before collecting any information about your health or medical conditions. We will use this information only for the purposes of meeting our regulatory and legal obligations and will not share it with any third parties. You may withdraw your consent at any time by contacting us as described above.
Data Breaches. Please note that we have put in place procedures to deal with any suspected personal data breach. We will notify you and any applicable EU data protection supervisory authority of a breach where we are legally required to do so.
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marketing communications. We include web beacons in emails or newsletters to determine
whether messages have been opened and identify the IP address of the computer
on which they were opened. This information helps us customize the services we
offer and measure the overall effectiveness of our online content and the
products and services we offer. Web beacons also allow third parties to obtain
information such as the IP address of the computer that downloaded the page on
which the beacon appears, the URL of the page on which the beacon appears, the
time the page containing the beacon was viewed, the type of browser used to
view the page, and the information in cookies set by the third party.
If you wish to not have your browsing information used for the purpose of serving you ads, you may alter your advertising preferences . Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Marketing and Promotions. If you have indicated that you would like to receive marketing communications from us, we may use your personal information, including your order history, the marketing preferences you tell us about, and the feedback you send us, to build a profile about you and tailor the promotions we send to you. For example, if you sign up to receive promotions from us, and we see you place an order for the same vitamins every month, we may send you special coupons for those vitamins on your birthday. If you have questions about how we use your personal information to tailor the promotions you receive, please click or contact us at email@example.com. If you would like to change your marketing preferences or would no longer like to receive marketing communications from us, contact us at the email address above.
Data Retention. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
How to Contact Us